Social Media Services

Smartphone cartoon holding social media icons

Social media services include setting up and managing of your social media accounts. We also do training and profile reputation monitoring. Depending on your level of needs we offer a variety of packages to choose from.

Social Profile Management

Especially created for busy executives, we'll manage your social profiles and online presence. We will make sure you get the maximum value from social media without you having to spend your time online.

Like to know what are others saying about you online when you are not looking? We can protect your online image by monitoring your accounts and either replying to or alerting you of any negative comments.

Small Business Social Media Services

We can help your business get started marketing it's products and services online using social media sites such as: Facebook, Twitter, Linkedin, Myspace, YouTube, FriendFeed, Blip.fm, Ping.fm, Blogs and more.

We can show you how to manage these sites in a short amount of time each day to increase your traffic & sales.

Online Community Management

Do you already have a social network of your own? SMD can manage that network for you. Social media service includes monitoring support and help requests. Reputation management where we either respond to negative comments or refer them to you.

Ongoing Management of your custom built community

Already have an online community? We can manage your community day-to-day and make sure your customers enjoy using the community and get responses.

Customer Service Management & Consulting

Turn disgruntled customers into happy customers with our consulting service. Create your customer service policies and training manuals to ensure future consistency.

Web Research & Content Creation

Articles, blog posts, tweets and profile updates can be time consuming especially if you are new to the Internet. Getting traffic to your website relies on having your content optimized and distributed properly. We use special tools that ensure your content is targeted. Learn more about our social media packages.

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